Entourage inbox not updating

To get the latest update, open Outlook for Mac, go to the Help Last Updated: February 12, 2018 ISSUE You may repeatedly get prompted to sign in and get this error message: "Mail could not be received at this time." STATUS: INVESTIGATING The Outlook for Mac team is currently investigating this issue.

Last updated: Sep 15, 2017 ISSUE The Zoom setting can be found in a new email message window by selecting the Options tab and clicking the Zoom button on the Ribbon.

Last updated: Sept 25, 2017 ISSUE If you have the Cisco Web Ex plugin installed, Outlook might crash when you interact with the ribbon.

STATUS: Fixed in latest Web Ex version To fix this issue, please update to the latest Web Ex plug-in version (minimum supported version on mac OS High Sierra is

To get the latest update, open Outlook for Mac, go to the Help Check for Updates menu, and follow the instructions in the Auto Update app.

If, after installing the latest update, you still see a grayed out attachment, please click the Get entire message button to fix the issue.

You can then organize your favorite folders in any order.

See this article for more details on before and after experience: New Sidebar with Favorites and Send Later.

STATUS: FIXED This issue has been fixed in the latest version of Outlook 2016 for Mac.

STATUS: Workaround To work around this issue, please use the Web mail server side to manage the settings. Last updated: March 2018 ISSUE Attachments are grayed out or you’re unable to download the attachments.

STATUS: FIXED This issue has been fixed in Outlook 2016 for Mac (Version 16.11).

See these articles for more information: Import information into Outlook for Mac 2011 and Import email messages, contacts, and other items into Outlook 2016 for Mac.

Last updated: August, 2017 ISSUE You are unable to add a recipient to Safe Senders in Outlook 2016 for Mac.

Last updated: August, 2017 ISSUE Folders disappear after updating 10 to 02. The folders are collapsed and need to be expanded manually.

Please or register to post comments
If spammers comment on your content, only you can see and manage such comments Delete all
IMAP Synchronization Issues in Outlook 2013 and Office 365. How to Import Entourage Mailbox in Outlook. I removed Inbox from the Root folder, and they did not. 
12-Jul-2018 03:36
I also tried shutting down Entourage on my Mac and then re-syncing on the Palm. In all cases when viewing the Inbox and pressing sync. EAS - Inbox not updating. 
12-Jul-2018 03:40
Help us improve our knowledge base. Please note we do not monitor these comments for support requests. 
12-Jul-2018 03:43
Issue Entourage is not updating a particular folder for example the Inbox folder in Entourage may not be getting new emails. 
12-Jul-2018 03:47

Entourage inbox not updating introduction

Entourage inbox not updating

Recent posts

12-Jul-2018 08:30
12-Jul-2018 11:05
12-Jul-2018 15:17
13-Jul-2018 00:03
13-Jul-2018 06:49